Effective Date: 01/01/2025

The Custom Doors (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://thecustomdoors.com/) and purchase our products or services.

1. Information We Collect
We may collect the following types of personal information when you interact with us:
– Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, and payment details.
– Account Information: If you create an account, we collect login credentials and order history.
– Transactional Information: Details about purchases, quotes, and payment methods.
– Device & Usage Data: IP addresses, browser type, access times, and website activity collected via cookies or analytics tools.
– Communication Data: Information from customer service inquiries, emails, and chat interactions.

2. How We Use Your Information
We use your information for the following purposes:
– To fulfill orders and process payments.
– To respond to inquiries and provide customer support.
– To improve our website, services, and product offerings.
– To send promotional emails, updates, and marketing communications (with the option to opt-out).
– To comply with legal obligations and enforce our policies.

3. Sharing of Information
We do not sell your personal information. However, we may share your information with:
– Service Providers: Third-party partners that help process payments, deliver orders, and provide website hosting.
– Legal & Compliance: When required by law or to protect our business from fraud or security threats.
– Marketing Partners: If you opt-in to receive marketing communications.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools to enhance your browsing experience. You can manage cookie settings through your browser.

5. Your Rights Under CCPA (For California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out.

6. Data Security
We implement security measures to protect your personal information.

7. Retention of Data
We retain personal information as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically.

10. Contact Information
The Custom Doors
13122 S Normandie ave, Gardena, CA 90249
Email: info@thecustomdoors.com       
Phone: (213)-322-0777